Privacy policy.
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Jacqui Hewlett - Pony Tail Designs. We are committed to safeguarding your personal information and ensuring your experience with our website is safe and secure.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device. This includes details such as your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we may also collect information about the individual pages or products you view, referring websites or search terms, and details about how you interact with the Site. This is collectively referred to as Device Information.
We collect Device Information using the following technologies:
· Cookies – Small data files placed on your device or computer, often including an anonymous unique identifier. For more details on cookies and how to disable them, please visit www.allaboutcookies.org.
· Log files – These track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
· Web beacons, tags, and pixels – Electronic files used to record browsing behavior and engagement with the Site.
When you make or attempt to make a purchase through the Site, we also collect certain personal details you provide, including your name, billing and shipping addresses, payment information (including credit card details), email address, and phone number. This is referred to as Order Information.
Together, Device Information and Order Information are referred to as Personal Information.
2. How We Use Your Personal Information
We use the Order Information primarily to:
· Process and fulfill orders, including payment handling, shipping, and confirmation emails.
· Communicate with you regarding your order or customer inquiries.
· Screen orders for fraud or potential risk.
· When in line with your preferences, provide you with information, offers, or updates related to our products or services.
Device Information is used to:
· Monitor for potential risks or fraudulent activity (particularly IP address tracking).
· Improve and optimize our website performance and customer experience.
· Assess the effectiveness of marketing campaigns and audience behavior.
3. Sharing Your Personal Information
We share your Personal Information with select third-party service providers to facilitate order processing and improve website functionality.
For example:
· Shopify powers our online store. You can learn more about how Shopify manages personal data here: Shopify Privacy Policy.
· Google Analytics helps us understand user behavior. For more information on how Google uses your information, visit Google Privacy, or to opt out of Google Analytics, go to Google Analytics Opt-Out.
We may also share Personal Information if required by law, legal process, or to protect our rights or respond to legal obligations such as subpoenas or court orders.
4. Targeted Advertising
We may use your Personal Information to deliver targeted advertising or marketing communications we believe may be relevant to you.
You can opt out of targeted advertising through:
· Digital Advertising Alliance Opt-Out
5. Do Not Track
Please note that we do not alter our data collection or usage practices when we detect a "Do Not Track" signal from your browser.
6. Your Rights (EU & UK Residents)
If you are a resident of the European Union or United Kingdom, you have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise this right, please contact us using the details below.
Please note, we may process your data to fulfill contracts (e.g. an online purchase), or for our legitimate business interests. Your data may also be transferred outside of Europe, including to Canada or the United States.
7. Data Retention
We retain your Order Information for our records unless and until you request its deletion.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The latest version will always be available on this page.
9. Contact Us
If you have any questions about this policy, wish to exercise your rights, or have concerns about how your information is handled, please contact us at:
jac@ponytaildesigns.com.au
We take your privacy seriously and appreciate the trust you place in our small business.